She was at an all-inclusive resort in Cancún. The waiter, Rodrigo, was born in Oaxaca, speaks three languages, and has worked at this restaurant for nine years. She took two semesters of college Spanish in 1997 and has since maintained her skills primarily through Duolingo, two trips to Chipotle, and confidence.
Rodrigo did not correct her back. He has been Employee of the Month four times. She left a four-star TripAdvisor review: “Food was great but the service felt a little cold.” Rodrigo has not read it. He is at work.